Solving playback issues

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Endora
Level 8

Re: Hulu not working

Cross-posting here and adding that problem with Hulu on Roku persists today. This is three days now that Hula has not worked for me on the Roku device (which is the primary way I watch Hulu).

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The Hulu channel stopped working for me yesterday (5/25), and I have not been able to get it working again. I can properly load the channel, but when I try to play a show, it fails. It will initially start loading and then kick me back to the Hulu menu before it finishes.

I checked that the Roku software (10.0.0 - build 4195-06) and the Hulu channel  (4.0 - build 3)are both up to date. I removed and re-added the channel. Nothing has worked. Hulu works fine for me on the computer browser, and other channels on Roku are working fine. How do I fix Hulu?

My Roku model is 2710x - Roku 1. Per the instructions from Danny, I just created tracker ID 05-210-307.

Danbi
Level 7

Re: Hulu app won’t open

same here

Danbi
Level 7

Re: Hulu app won’t open

works on roku sound bar connected to an older tv, but not tcl tv

dinglaurie
Level 7

Re: Hulu keeps going back to home screen

I have 2 Roku boxes the same model 2710X and about 2 days ago I lost HULU on one, I didn't think much of it until I tried to watch it again today, I have tried the up dates, deleted, rebooted, reinstalled, and both of my boxes are not letting me sign in. I am not sure what else to do. I read that in June they were going to be taking HULU off of some of the older models of Roku? Could this be what is happening? 

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dinglaurie
Level 7

Re: Hulu not working

I have 2 of the same model and neither one of them are allowing me to play HULU! It has been not working for maybe 2 or 3 days, I thought maybe it was just needing an up date or reset or something but everything I have tried isn't working? Is there any help out there yet? I can use it on my phone and on my computer. 2710X top says SE

Endora
Level 8

Re: Hulu not working

This is day 4 of Hulu not working. I do not understand why we do not even have the barest hint of a solution. Is there an update? @RokuDanny-R 

namsm5
Level 7

Re: Hulu not working

My Hulu channel has always worked and 2 days ago it started going back to the home screen every time I chose it.  It starts to load and then goes straight back to the home screen.  

I have removed it, added it back, unlinked my TV and re added Hulu. I have 4 Roku units and Hulu is working on the other TVs just not this one. Please help, I get as far as loading an episode and get booted. This isn't happening with the other apps on the device.

-Roku device model: Roku 2 (3rd Gen)
-serial number: 1RE43A030381

 

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MCPM
Level 7

Re: Hulu not working

Same here: I have a model Roku LT Digital HD Media Streamer (2700X) with software update 10.0.0 build 4195 installed. Just this week I can no longer stream Hulu, but other apps seem okay; Hulu programs keep restarting a few seconds into them. I have deleted the channel and reinstalled it, and also reset the Roku. My other Roku unit in the house, an Express, on the same network works fine with Hulu. There seems to be suddenly something wrong with streaming Hulu only on this particular Roku 2700x unit. Please advise when fix is identified.

Tags (1)
namsm5
Level 7

Re: Hulu not working

Thank you for the tag to @RokuDanny-R ,  @MCPM .  I'm new to posting here Smiley Frustrated

 

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Smartcor
Level 7

Re: Hulu app won’t open

Tried every suggestion but Hulu still does not work. Last updated messed it up. Help!