Solving playback issues

[SherilynM]

My Roku will not play Hulu its been doing it for a week now. I even did a factory reset on my roku. halp!

[Jerihar10]

1rg475015798

[Jojo6]

@RokuMary-F  we all have given you our roku info but nothing is fixed yet. When is this getting fixed?

[Pgh138]

For about a week, we are having the same problem with Hulu on our Roku 2.  The system spec: Roku model 2720, serial number 1RE3C00644686, software version 10.0.0, build 4195. 

[cahuenga]

Same thing here.

Same specs, same symptoms, same time frame

[Endora]

It has been a week now since this problem started. When can we expect resolution?

[Millie88]

Same issue for me. 
hulu works fine on my newer roku, this only happens on my older roku

[Nic50]

this happen to me for days/ I had been looking at the offer for a upgrade for months. So i JUST ended up upgrading. I think it was time. my roku 1 loaded so slowly. Hopefully I wont regret it

[StreamerUser]

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@Nic50 wrote:

this happen to me for days/ I had been looking at the offer for a upgrade for months. So i JUST ended up upgrading. I think it was time. my roku 1 loaded so slowly. Hopefully I wont regret it

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You wont - I keep my Roku 1 (2710) around mostly for testing/verification purposes (of composite output), though it does get some rare normal usage - any new model you get will seem super snappy/responsive/fast by comparison.

[cahuenga]

Yeah, it's beginning to look like a forced upgrade is the entire point.

Hulu says it's not them and I'm getting nothing but dead-air from Roku