We appreciate you reaching out to the Roku community!
I'd be happy to take a closer look to see how we can help. Can you please provide us with more specific information about the issue you are experiencing? Does the issue only occur on a specific channel or all channels on your Roku device? Can you please provide the serial number/device ID on your Roku device?
Once we have this information, I'll be able to assist you further from there.
We'd like to know more about how we can help. Can you please clarify the issue you are experiencing by providing the details I requested in my previous post above? In addition, are you using an A/V receiver or soundbar with your TV/Roku player setup?
Can you please provide more information about the issue you are experiencing? How are you connecting your Roku device to your TV? Do you have any external audio products connected in your home setup? What are the exact steps to reproduce the issue?
With more detailed information, we will be able to assist you further.
The unplug and plug maneuver works, but it's a bit awkward when you have 10 people over for movie night. Quite frankly it makes Roku look bad! I have restarted my Roku via the menu which also works (and is a little less awkward), but I don't like having to apologize for a major corporation. Is there a sofware fix in the near future?
The Roku is connected to a Denon AVR via a .7m HDMI cable. It typically happens after everything is turned on at the same time. Rebooting the Roku fixes the issue until the next time everything powers on at the same time.