Solving playback issues

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Community Moderator
Community Moderator

Re: How to fix no sound coming from my Roku streaming player

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Hi @Shellsmp,

We appreciate you reaching out to the Roku community!

I'd be happy to take a closer look to see how we can help. Can you please provide us with more specific information about the issue you are experiencing? Does the issue only occur on a specific channel or all channels on your Roku device? Can you please provide the serial number/device ID on your Roku device?

Once we have this information, I'll be able to assist you further from there.

Best regards,

Mary F.
Roku Community Moderator
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