Hi @Shellsmp,
We appreciate you reaching out to the Roku community!
I'd be happy to take a closer look to see how we can help. Can you please provide us with more specific information about the issue you are experiencing? Does the issue only occur on a specific channel or all channels on your Roku device? Can you please provide the serial number/device ID on your Roku device?
Once we have this information, I'll be able to assist you further from there.
Best regards,
Mary
