Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
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Joyism
Newbie

Re: No sound

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Mine makes noise but no tv sound?

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Hennypenny
Newbie

Re: No sound

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thank you. unplugging the tv worked. 

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lgruschow
Newbie

Re: No sound

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Thanks so much. Unplugging hdmi and usb connections, then plugging back in worked perfectly!

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joeydav1
Binge Watcher

Re: No sound

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@lgruschow  - each and every time you have to do it, right?  

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ssmccloud
Binge Watcher

Re: No sound

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I have to do this EVERY TIME I watch TV on all three of Roku devices - it started on all three at the same time. My Roku TV is OK, so far. Any additional suggestions?

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Hannahs789
Newbie

Re: No sound

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I also am having issues with no sound I have tried replacing the HDMI  cord and unplugging the roku I literally just received this roku express in the mail 10/12/2020 I am very disappointed I won’t be able to use it until this gets fixed 

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LadyLP
Newbie

Re: No sound

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I did what was suggested but I still have no sound when trying to watch TV. I unplugged a few times. Everything is connected.

I honestly don’t know which one I have but it has voice control feature plus U can turn it off and on my Roku remote

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LadyLP
Newbie

Re: No sound

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Finally got it to work. Plugged and unplugged.

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ssmccloud
Binge Watcher

Re: No sound

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Unfortunately, I have been doing that every time I want to watch TV for weeks.

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JannaMontanna
Reel Rookie

Re: No sound

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I posted this solution a couple months ago, but I’ll repost: I tried all the other solutions that have been listed here with no luck. But I did a system reset on my Roku a couple of months ago and have had no sound issues since then. It was a PITA to go through, though. It took about 45 minutes to redownload all the system updates, set up the network connections, re-add all my apps, and re-enter all my email addresses and passwords in each app. But I hope this info helps some of you out. 🙂

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