Why do you even go through the motions? BTDT, including providing multiple logs well over a year ago. Never heard back, problem still exists. Heck, I've even seen it on the NASA channel, which should have no copy protection/HDCP, as it's in the public domain. The problem is common enough that Roku should be able to reproduce it in your lab. Stop acting like it's your customer's problem to solve.
I keep getting this 020 error code when the tv is first turned on. It rarely, or never, occurs when the TV has been on awhile. Always happens when an app like Roku or Youtube TV is selected. Resetting with the remote usually works. Turning off and unplugging and disconnecting also works, but not permanently. It may occur the next time or maybe even a day or so later. I've gone through setting the autodetect both ways, on and off. I've changed the input at least twice.
It is a Roku Express 4K+. It is a new device. The old Roku worked fine, but did not have the TV controls. The TV resolution is "1080p" if that's what you're looking for. It also said "KDCP 1.4". This error started a few days after installing the device.