When the headphone jack on my RC-AL9 failed I ordered a Roku RC506 Enhanced Voice Remote from the Roku website but received a RC-EL3 remote. Is that the same device or did Roku screw up? With the RC-EL3 I have to keep adjusting the sound all the way up to 100 to hear some parts of what I'm watching and then ramp it back down to 60 to avoid extremely loud sound. I've seen something on the Roku website about adjusting the "Volume Mode" but the instructions don't work with the RC-EL3. Could adjusting the volume mode cure my problem and if so where are the instructions to do the adjustment on a RC-EL3? Or would getting Roku to send me what I paid for i.e. the RC506 cure my problem.
Re: How to adjust volume mode with a RC-EL3 remote
The rc-al9 remote was replaced by the rc-el3, probably newer manufacturer. And the now the rc-el3 has been dropped from roku line up of remotes available for sale, they are no longer selling Enhanced voice remote that takes batteries. Now the rechargeable Voice pro is the only remote with headphone jack in Roku line-up, thats when its back in stock. Although I'm being offered the Enhanced voice remote on my upgrade page for its original price of $29.99 probably until its sold out. 🙂