Help

Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Amazing210333
Reel Rookie
‎11-16-2021 06:43 PM

How come my roku doesn’t load up my Netflix or YouTube tv app?

I’ve reset my Wi-Fi and roku. I’ve watched multiple YouTube vids and still no work. Wi-Fi strength is excellent.

0 Kudos
Reply
2 REPLIES 2
renojim
Community Streaming Expert
‎11-16-2021 06:45 PM

Re: How come my roku doesn’t load up my Netflix or YouTube tv app?

Is it only those two channels/apps?  Can you access YoutubeTV through the regular Youtube channel/app?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
Reply
DBDukes
Community Streaming Expert
‎11-16-2021 06:48 PM

Re: How come my roku doesn’t load up my Netflix or YouTube tv app?

@Amazing210333 

I'm trying to make sure I understand the issue.

You can watch YouTube on your Roku device, but something about Netflix and YouTube TV won't work?

Let's take one of them, Netflix, and see if we can work on that. (YouTube TV has some additional complications behind the scenes, and we can get into all that later.) Right now, what's wrong with Netflix? Do you have it installed on the Roku? What happens when you launch the app? Is there an error message? What is happing with Netflix?

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

0 Kudos
Reply