Solving playback issues

[Tea]

Hello I purchased HBO for the movie. I cannot watch the movie

[RokuKariza-D]

Hi @Tea

Thanks for the post.

Could you tell us more about the issue you're running into? Are you getting an error code or message? 

With more information, we can assist you further.

All the best,
Kariza

[theresa2018]

Hi

I am having the same problem . We're u able to fix it  ? 

[RokuKariza-D]

@theresa2018

I hope you're doing well.

Could you reply here with the information I asked for above? Please also tell us the title of the movie you're referring to. 

We look forward to hearing from you soon.

All the best,
Kariza