Solving playback issues

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.

For the past two weeks, I have been having to unplug my Roku Ultra every day and re-pair my remote. I never had a problem before. I have replaced batteries. I rebooted my modem. The Roku is less than a year old. I manually changed the internet connection to a stronger connection but it kicked me back to the other one. I’m confused.

2 REPLIES 2

Check to see if you have a new "power savings" setting under Settings->System->Power. Try disabling it if you do.

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It worked! I don’t know why it started doing it all of a sudden without me making any setting changes, but your advice did the trick!

Thank you so much!!