Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
FxProgrm
Channel Surfer

HLS Stream Tester with Stereo/DD tracks failing to start

I have encoded a title and provided the necessary parameters per the HLS spec on how the audio EXT-X-MEDIA should be named.  When launched, the stream tester starts up but eventually throws a generic 'Video PlayBack Error": An unexpected problem (but not server timeout of HTTP error) has been detected.  Trying to understand how to debug this or capture some more detailed response from the stream tester app.  I presume it's something to do with the DD track, but no idea as to what would be the issue.

Thanks.

Test Device: Roku 3090RW - Roku Express

Software: 10.5.0 4208-AE

HDMI connection to an monitor with internal stereo speakers.

#EXTM3U
#EXT-X-VERSION:4
#EXT-X-INDEPENDENT-SEGMENTS
#EXT-X-STREAM-INF:BANDWIDTH=11332537,AVERAGE-BANDWIDTH=10193732,CODECS="ac-3,avc1.4d4028,mp4a.40.2",RESOLUTION=1920x1080,FRAME-RATE=23.976,AUDIO="program_audio",SUBTITLES="subs"
sample_1080_10000.m3u8
#EXT-X-STREAM-INF:BANDWIDTH=9161361,AVERAGE-BANDWIDTH=8191521,CODECS="ac-3,avc1.4d4028,mp4a.40.2",RESOLUTION=1920x1080,FRAME-RATE=23.976,AUDIO="program_audio",SUBTITLES="subs"
sample_1080_8000.m3u8
#EXT-X-STREAM-INF:BANDWIDTH=6978753,AVERAGE-BANDWIDTH=6161648,CODECS="ac-3,avc1.4d4028,mp4a.40.2",RESOLUTION=1280x720,FRAME-RATE=23.976,AUDIO="program_audio",SUBTITLES="subs"
sample_720_6000.m3u8
#EXT-X-STREAM-INF:BANDWIDTH=4476357,AVERAGE-BANDWIDTH=3710536,CODECS="ac-3,avc1.4d401f,mp4a.40.2",RESOLUTION=960x540,FRAME-RATE=23.976,AUDIO="program_audio",SUBTITLES="subs"
sample_540_4000.m3u8
#EXT-X-STREAM-INF:BANDWIDTH=2551004,AVERAGE-BANDWIDTH=2198790,CODECS="ac-3,avc1.4d401f,mp4a.40.2",RESOLUTION=854x480,FRAME-RATE=23.976,AUDIO="program_audio",SUBTITLES="subs"
sample_480_2000.m3u8
#EXT-X-STREAM-INF:BANDWIDTH=1612800,AVERAGE-BANDWIDTH=1269328,CODECS="ac-3,avc1.4d401f,mp4a.40.2",RESOLUTION=640x360,FRAME-RATE=23.976,AUDIO="program_audio",SUBTITLES="subs"
sample_360_1200.m3u8
#EXT-X-MEDIA:TYPE=AUDIO,GROUP-ID="program_audio",LANGUAGE="eng",NAME="English",AUTOSELECT=YES,DEFAULT=YES,URI="sample_audio_96_2ch.m3u8"
#EXT-X-MEDIA:TYPE=AUDIO,GROUP-ID="program_audio",LANGUAGE="eng",NAME="English",AUTOSELECT=YES,DEFAULT=NO,URI="sample_audio_384_6ch.m3u8"
#EXT-X-MEDIA:TYPE=SUBTITLES,GROUP-ID="subs",NAME="English",DEFAULT=YES,AUTOSELECT=YES,FORCED=NO,LANGUAGE="eng",URI="sample_cc.m3u8"

0 Kudos
1 REPLY 1
makaiguy
Community Streaming Expert

Re: HLS Stream Tester with Stereo/DD tracks failing to start

You've posted to a forum for Roku users, where few, if any, will be able to help. The Developers forums are a couple of doors down the hall: https://community.roku.com/t5/Developers/ct-p/channel-developers

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.