Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
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Bwoods
Reel Rookie

HDMI Connecting Cord is Too Short

TV is showing "Low Power" notification and plugging directly into outlet is not an option because the cord is too short. When plugging using the USB I also get a "Low Power" notification. What other options do I have?

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3 REPLIES 3
HDMIGuy
Roku Guru

Re: HDMI Connecting Cord is Too Short

Use an extension cord.

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Bwoods
Reel Rookie

Re: HDMI Connecting Cord is Too Short

I guess I forgot to mention that I tried that as well....same low power message.

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RokuDanny-R
Retired Moderator

Re: HDMI Connecting Cord is Too Short

@Bwoods

Thanks for the post.

If you are still unable to resolve the issue, can you please provide the serial number of your Roku device from Settings>System>About? I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Community Moderator
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