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idahodearhunter
Newbie
‎05-21-2021 12:37 PM

HDCP ERROR A/V DEVICE QUIT WORKING OVERNIGHT

Roku Express, Pioneer VSX-524-K Receiver, Samsung Series56 TV. Everything worked last night. This morning I get a HDCP error message 020. Switched to different hdmi inputs and different cords with no luck. Switched directly to TV... worked... yea! However, I want to listen in hifi and I'd like to switch from Roku to Bluray player without tearing everything apart. What happened overnight? There was an update yesterday I think. Any suggestions from anybody.

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RokuDanny-R
Retired Moderator
‎05-24-2021 02:56 PM

Re: HDCP ERROR A/V DEVICE QUIT WORKING OVERNIGHT

@idahodearhunter 

Thanks for the post.

We would recommend taking a look at the troubleshooting steps provided by our Support page here: What should I do if I see a “HDCP Error Detected” message or a purple screen?

If you are still experiencing an issue, can you please provide the serial number of your Roku device from Settings>System>About? I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Community Moderator
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