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Deebo70
Channel Surfer

Game Mode forcing Dynamic Contrast even though it is displayed as "not available"

 [10.5.0] TCLRokuTV Game mode keeps dimming image rapidly. [4 months still no fix]

 

In patch 10.5.0, a bug was introduced that kept DynamicContrast enabled when GameMode was also enabled despite the fact it says it is "unavailable."

 

Inputs with game mode turned ON keeps adjusting the screen brightness even though the Dynamic Contrast is turned OFF/Not available. Inputs with game mode turned OFF do not have this issue and work properly. For example, when watching a show/playing a video game and the scene changes, the screen will flash brightly for half a second then quickly adjust back to the correct brightness. This is extremely frustrating and distracting especially for gaming.

[This next issue may be placebo effect.] Input delay appears to also be around 35ms when previously with game mode on, the delay was around 25ms. TrackerID: 5L-508-014

All Tv information Provided below: 

Roku TV: C128X

TCL model: 43S425

Serial Number: X00000DHYL5L

Device ID: S03HD07HYL5L

Software Version: 10.5.0 • build 4210-93

Tracker ID: 5L-508-018

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