Solving playback issues

[Kheiser]

Frndly app will not load as of this morning. Anyone else having issues? It opens but it gets stuck trying to load the content. I've signed out removed the channel and then reloaded it to my Roku. Is this a Frndly issue?

[Hope92]

Same here.

[Hope92]

Same here 

[LSLS1]

Yes same here. Seems like every morning for the past few mornings it does this but eventually starts working. Love their channels and price so hope they fix it.

[pbode]

not loading this morning either.

[mgood38111]

I am having the same issue on all my Roku devices. I tried an old streaming device and it came up but would not allow me to view anything as I had purchased it with my Roku account.

[Hope92]

Frndly site says they have a network outage and are aware/trying to fix the problem. Can’t even log in to their website, so it’s definitely systemic.

[jkcarter53]

Yes I am having issues with frndly not loading. 

[RokuKariza-D]

Hi everyone, 

Thanks for bringing this to our attention.

In some cases, removing the affected channel and then reinstalling it may help. To ensure the process is successful, make sure to restart your device before adding the channel back in. We would recommend doing this from the Settings menu by navigating to Settings > System > Power (If you do not see a Power submenu, skip to the next step.) > System restart.

For detailed instructions, refer to this Support link: How do I resolve channel playback issues?

Let us know how it goes!

All the best,
Kariza

[Kapatt]

Frndly won't work. I have gone through the steps on removing the app, restarting  roku, and re-adding the frndly app.  Frndly still doesn't work.  The issue seems to be with frndly not roku.