Solving playback issues

[Mikeh07]

Fox sports app not working on my Rokus. It does still work on my phone. Tried uninstalling and reinstalling and made sure it’s updated, anyone else having issues ? 

[RokuCarly · Accepted solution]

We're grateful to have you here in the Roku Community, @Mikeh07!

Our sincerest apologies for any inconvenience this may have caused your streaming with the Fox Sports channel on your Roku player and we'd be more than happy to suggest some troubleshooting steps.

Before we proceed, may we first know if there are any error messages prompted on your screen when you try to access the Fox Sports channel? If so, kindly let us know. Furthermore, we need to make sure the troubleshooting steps of removing the affected channel > performing a system reboot > and reinstalling the channel have been done precisely to work. 

If the issue persists, we highly suggest reaching out to the channel provider themselves which in this case, Fox Sports Support as they are the ones who provided and maintained their channel on the Roku streaming platform. Their channel may need an update from them. 

Let us know how it goes and we'll continue assisting you from there.

Best regards,
Carly

[Sassy94]

Same issue. Any resolution?

[RokuEmmanuel-D]

Hi, @Sassy94.

Thanks for chiming in here in the Roku Community!

We understand that you're also having trouble with the Fox News Channel. 

If you are experiencing difficulties specifically with this app, we strongly encourage you to contact their support team for personalized assistance. You can find the link to their support resources above in this thread. They should be able to provide you with the help you need to resolve any issues you may be facing.

We are hoping that everything will be sorted out for you soon. 

All the best,
Emman