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bmeche1952
Reel Rookie

Fox News needs constant restarting

I have been experiencing Fox News and ONLY Fox News freezing and I have to restart. I have looked at all the post and followed all the instructions. It is now to the point that I can maybe watch 10 minutes at a time. This appears to be an on going problem. Why can't this be fixed. 

I am using Fox Version 5.8 and build 2025011701. I am streaming directly to Fox News. 

I am using Roku Streaming Stick 4K

HELP. 

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RokuEmmanuel-D
Community Moderator
Community Moderator

Re: Fox News needs constant restarting

Great to see you here in the Roku Community, @bmeche1952!

Thanks for flagging this directly to us. We know how inconvenient it is to deal with such issues and we'd like to be able to assist.

To make sure that there are no steps left undone, try this quick fix below:

  1. Remove the channel: Highlight the channel tile on your home screen and press Star to open the Options menu. Select Remove channel and confirm.
  2. Restart your Roku device: Go to Settings > System > Power > System restart > Restart Now.
  3. Re-install the channel: After your Roku device restarts, visit the Roku Streaming Store and add the channel again.

You may also visit this support article: Issues playing content on your Roku device.

If the problem persists after all the troubleshooting steps, we recommend contacting Fox News support directly for further assistance. 

Please let us know if you need more help. 

Best,
The Roku Community Team

Emmanuel-D.
Roku Community Moderator
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