Solving playback issues

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kameraguy
Newbie

Forwarding through commercials

Does anybody have a weird similar issue. When I fast forward through commercials on DVR mode, the connectivity drops when I reach my desired spot in the program. I get the whirring circle and it doesn't go back to the program. I am able to get connectivity again sometimes when I rewind backwards a few steps. I am sure it is not my wireless connection as everything else plays fine. Could this be the Roku device itself? Thanks.

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DBDukes
Community Streaming Expert

Re: Forwarding through commercials

@kameraguy 

Which app? Tablo? YouTube TV? Hulu+Live TV? DirecTV Stream? Frndly.TV? Any of the many other apps that have DVR functionality? Give us details and we'll try to help. Include your Roku model number and OS version/build. Settings > System > About

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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