Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Doebcut-127
Reel Rookie

FAWSOME CHANNEL WON'T PLAY

We loaded the FAWSOME channel to our ROKU stick today and are disappointed with the playback. 

All our other ROKU channels are playing back fine. 

The FAWSOME channel is having issues with a spinning wheel that displays interrupting the stream. The wheel counts up by percentages and then the movie plays. 

We watch the movie a few seconds to maybe 30 seconds at most and the whole thing described above starts again. 

We tried using ROKU CAST ALL CAST app version 2.8 to cast a FAWSOME movie from the FAWSOME app but the same thing happened.

We have many channels loaded onto our ROKU stick and none of them have this issue. 

Thanks for taking the time to read this message and possibly suggest a solution. 

0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.