Title says it all: all playback is black, but sound and UI are there on brand new Express 4k+
Things I have tried:
- downscaling from native 1080p to 720p
- hard reset (remote and device)
- swap hdmi cable
- reset router
- global issue across netflix, roku, etc
- no issue on old Roku stick, nor our Roku Hisense TV
I seem to have a similar problem.
Been using a Roku Express + for years, and had a Toshiba Fire Edition tv since last year. Connected with HDMI.
Yesterday the Roku stopped working, I get a black screen. (But the sound does seem to be working.)
The interface doesn’t even come up.
Checked cords, unplugged, factory reset- each time, same:
the Roku Letters are jumping for a bit, then goes black.
P.S. This tv won’t let you select a resolution, it’s just “native”, “full screen”, “wide 1”, etc