My Roku express 4K+ will not start up without unplugging it and plugging it back in. I have it on the stock usb cord and power brick. I have tried three other ones and mixed and matched with no luck. The tv that I have it on does not have a USB port to try that. It’s been since installing it a week ago and too late to return it since I bought it in November. Any suggestions?
Thanks for letting us know about the issue you're experiencing.
Please reply here with the serial number of the affected Roku device. It can be found in Settings > System > About. Once we have the information needed, we'll be able to forward it to our support team for further assistance.
Roku operating system version 10.5 added added a new "Power" item in the "Settings > System" menu for some of the latest Roku models. The new "Auto power savings" item there will put an affected Roku device into a low power standby condition after a period of inactivity, such as when your tv has been turned off for a while.
Pressing the Home or other Roku control key on your Roku remote (not Power, Volume, or Mute, if you have them, as they act on the TV, not the Roku) should immediately bring the Roku out of standby and back to full operation. Pulling the Roku's power for a few seconds restores the Roku to full operation as well after the unit starts back up.
If you have a "Settings > System > Power" menu item, deactivating any power saving options you find under "Auto power savings" will prevent your Roku from going into standby in the first place.
Roku Community Streaming Expert I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well. If this post solves your problem please help others find this answer by clicking "Accept as Solution.".
Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X