Solving playback issues

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kluv2400
Level 7

Downloading video from my phone takes too long and never loads

MY videos from my phone doesn't download to the TV I can see pictures but I can't see the videos it just loads and loads and loads but doesn't complete the loading

 

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DBDukes
Community Streaming Expert

Re: Downloading video from my phone takes too long and never loads

What Roku device? Settings > System > About

Include model number and Roku software version.

What app are you using on your phone?

What phone?

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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