Solving playback issues

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GTGeek88
Newbie

Does Roku offer support or are we just on our own?

I thought (haha, silly me) that I'd be able to report a problem to Roku via email or a web site form and maybe even submit some pictures. It seems Roku does not offer much in the way of support (so far, I can't find anything they support). Is there such a form or an email to use? (I suppose I could just try support@roku.com.) I know that if this is the level of support they offer - which seems to equate to "ask the community, otherwise go away" - I'll never be buying another Roku unit or recommend one to anyone.

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renojim
Community Streaming Expert

Re: Does Roku offer support or are we just on our own?

Only some devices are offered chat support at https://support.roku.com/contactus .  If you have an Express or other inexpensive device this forum and their web pages are all you get.  From what I've read here, you're probably better off with this forum.

Roku Community Streaming Expert

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