Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
KrisM
Streaming Star

Display: "4K HDR 30Hz TV" --> 4K, ---BUT-- "4K 30Hz TV" --> 1K ---

I have a Vizio 4K HDR10+ TV (V436-G1) so naturally I set the Roku Settings/Display Type to "4K HDR 30Hz TV". That shows 2160p on my Vizio TV display meaning it is receiving 4K. (note, Roku auto gives this same setting)

I just discovered that if I set Display Type to "4K 30Hz TV" (Which I had to do to get something in AsianCrush streaming app to stop frame skipping(jerky video)), It outputs 1080p or 1K to my Vizio. NOT 4K as expected!!!

This is true for my new Ultra LT and my old Premier+ (I plugged the old one temporarily to check it).

What's up?

Roku 4662X(4662RW), retired: Roku 4630X.
0 Kudos
1 REPLY 1
KrisM
Streaming Star

Re: Display: "4K HDR 30Hz TV" --> 4K, ---BUT-- "4K 30Hz TV" --> 1K ---

How do I get a reply?

Roku 4662X(4662RW), retired: Roku 4630X.
0 Kudos