Solving playback issues

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Stevec4416
Newbie

Device appears to be fast-forwarding on one particular channel, Catholic Faith Network

After a minute or so into a program in CFN, the picture appears to be fast-forwarding but the sound seems to stay at the correct speed.  This is regardless of the show on the network.  Other channels are ok, just this one.  We tried resetting the device and also resetting to factory specs, no change.

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