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RokuDanny-R
Retired Moderator
‎06-08-2022 01:48 PM

Re: Dark, grayed out screen on Roku Ultra device

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@rhoneywe

Thanks for the post.

If you are experiencing only an issue with the Philips TV and with other Roku devices connected to that TV, it would appear that the issue would be with the TV hardware itself. Have you tried contacting the TV manufacturer to see what insight they could provide?

Please keep us posted what you find out.


Thanks,
Danny

Danny R.
Roku Community Moderator
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