Solving playback issues

[Caden2610]

Its been 9 months now, and the app is still broken. I tried every solution in this chain of replies. None of them worked. When will Crunchyroll ever be fixed?

[RokuJechealR]

Hi @Caden2610,

Thanks for posting in the Roku Community!

We're sorry to hear about the playback issue with the channel. Have you tried following the troubleshooting steps on our support page to see if they helped resolve the issue? How to resolve a channel playback issue

If yes, this is a good indication that there is likely an issue within that specific channel that will need to be addressed with an update from the channel publisher. Channels on Roku are created and maintained by each channel publisher. In this case, you'll want to reach out to the channel publisher directly to share your feedback.

You can reach Crunchyroll support here.

Please keep us posted if you need further assistance or clarification.

All the best,

Chel

[makaiguy]

@Caden2610-

I looked up a previous thread on this problem.   Have you tried the seemingly simple solution mentioned here?