Solving playback issues

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Reel Rookie

Copy of Chat concerning UPDATE 10.5

sylvia
Thank you so much for the information. we will investigate on this and get back to you once the issue gets resolved.
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Is it possible to roll the software back to version 10.0 when it worked great?
 
sylvia
I can understand your concern, we are working on it Once the issue is resolved you will receive an update regarding this through email.
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Ok, do you have a possible time frame of when that could be?
 
 
sylvia
We are working on it and it will resolve as soon as possible.
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Ok, thanks.
 
sylvia
Your welcome.
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Chat ended
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