Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
doublek68
Newbie

Clutters music during initial “control TV” set up

when setting up “control your tv” music is not clear.. when i skip this step the picture is clear but the voices sound like alvin and the chipmunks, very cluttered."  I disconnect the unit and started over with the same results.  I return the first Roku Ultra HDR but this one is doing the same thing. My TV plays fine on other channels with DIRECTV or Blue-Ray player. 

Labels (1)
Tags (2)
0 Kudos
1 REPLY 1
StreamerUser
Roku Guru

Re: Clutters music during initial “control TV” set up

Your forum profile indicates you have a Roku 1 Model 2710 - not an Ultra.

What is your model # and firmware version?  (Settings/System/About).

If its a 2710, are you connected via HDMI or Composite?

0 Kudos