Solving playback issues

[RokuDanny-R]

@Gardengirl1430

Thanks for the post.

Can you please clarify the issue you are experiencing? Is this issue happening on a specific channel or does it happen across all channels?

With more detailed information, we will be able to assist you further.

Thanks,
Danny

[Sparkletone]

My Roku will not go the ther cvhannels that I have but insted locks up with an add for ESPN.  I push "home" and "back arrow" to no avail.  Ideas? 

[Sparkletone]

My Roku locks up to adds for ESPN and will not go to "home" or respond to the "back arrow".  Ideas?

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[AvsGunnar]

@Sparkletone 

Is this ESPN ad on the Home Screen or while watching content?

Are you able to post a screenshot? Use the little camera icon above next to Photos to upload.  Or you can link to imgur or other image host.