Solving playback issues

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Gordy
Binge Watcher

Channel keeps blanking out

ON MY MLB CHANNEL THROUGH ROKU, I CAN WATCH ABOUT AN HOUR OF A GAME, THEN THE GAME BLANKS OUT AND GOES BACK TO THE ROKU HOME PAGE.   THIS IS THE ONLY CHANNEL I HAVE THIS PROBLEM WITH.   IVE DONE EVERYTHING I CAN, I.E., GOTTEN RID OF ANE REINSTALLED THE CHANNEL, RESTARTED THE ROKU DEVICE, YOU NAME IT.  IVE CONTACTED MLB, AND THEY TELL ME THAT THEIR DEVICE IS NOT COMPATIBLE FOR THE CHANNEL. I THINK IT IS.  MY TV PROVIDER (SPECTRUM) IS WORKING ON THIS AS WELL.  ILL KEEP TESTING MY EQUIPMENT, BUT ID LIKE THIS PROBLEM TO COME TO AN END

ROKU EXPRESS +

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1 REPLY 1
RokuKariza-D
Retired Moderator

Re: Channel keeps blanking out

Hi @Gordy

We sincerely apologize for the inconvenience this has caused you.

For more information about that channel's compatibility and functionality, we'd recommend continuing to work with the channel provider directly. Many channels on Roku are developed and maintained by the channel provider themselves. 

Thank you for your understanding.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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