@Heavyd67 wrote:
Why cant i get anything on The Roku Channel to play. I restarted it, deleted and reinstalled the channel and restarted it again.
I can get to all the shows but when I choose an episode it does nothing.
Issue report tracker.
Model:4200x -Roku 3
Serial number 1GU45T056628
Software version:10.0.0-build 4209-04 Timestamp: 2021-06-28TO33:0723Z
Issue ID 27-256-507
When problems are confined to a particular channel, it may be that the channel did not install correctly, has received a faulty update, or has subsequently gotten corrupted. A reinstall of the channel to get its latest version may fix the problem, so give it a try. Remove/reinstall procedure:
- Highlight channel on home screen.
- Press * key and choose Remove channel option.
- IMPORTANT- DON'T SKIP:
Restart the Roku to clear its memory via Settings > System > System restart. (On a Roku TV, this is Settings > System > Power > System restart.) - Reinstall the channel. Note it will be added to the END of the channel grid.
- If channel requires a login, you may need to log in anew.
If the problem persists at this point, it typically means the current version of the channel app has a problem that must be addressed by the channel owner itself (in this case, Roku).
Roku Community Streaming Expert
I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".
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