Solving playback issues

[Andromedax]

Roku has been reset to factory settings, reconnected to the internet, re-synced with Roku account, but will not advance past the bouncing Roku screen - can’t get to home screen with streaming apps. Please help!

[Ruchk]

Get me to homescreen on my roku tv

[RokuDanny-R]

@Ruchk

Thanks for the post.

Can you please specify the issue you are experiencing?

With more detailed information, we will be able to assist you further.

Thanks,
Danny