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okaussie3
Roku Guru
‎08-20-2022 10:17 AM

Britbox new icons that can't be used

I have a Roku Streaming Stick+ and I have 4 new icons on Britbox with a new category Britbox Live Continuous.

In that category there are 4 icons.  When I try to click on any of them, I get a blue line around the icon and nothing happens.

 

What gives????

 

I also have Chromecast and it does not have such a category or icons so it is a Roku Platform issue .

I have seen nothing on the Britbox site about this and nothing in any forums.

 

So, what is this, how does it work and when will it work???

 

 

Thanks

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renojim
Community Streaming Expert
‎08-20-2022 01:08 PM

Re: Britbox new icons that can't be used

You'd have to ask Britbox those questions.  Roku didn't create the channel/app and isn't responsible for how it functions (or doesn't).

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.
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RokuKarla
Retired Moderator
‎08-20-2022 01:14 PM

Re: Britbox new icons that can't be used

Hello @okaussie3

We appreciate your post!

For more information about that channel's content and functionality, you'll want to contact the channel provides support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves.


Regards,
Karla

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