Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
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Blank screen once I try to play anything

Once I choose something to watch I get a blank or black screen and when I get out of the app the picture returns and it's this way on all my apps.

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Community Streaming Expert

Re: Blank screen once I try to play anything

A few things to try:

  • A different HDMI cable
  • A different HDMI input on your TV
  • Restarting your Roku from Settings->System or Settings->System->Power
  • Unplug the power from your TV for a minute or so and plug it back in

And, as always, if you're using the TV's USB port to power your Roku device try using the supplied power adapter.

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