Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
emperorz
Newbie

BUG: BBC iPlayer UltraHD content - color space error - 4K Ultra

Model: 3820EU - Streaming Stick 4K

SW Version: 10.5.1 - build 4066-CU

 

TV: LG OLED (EF950V)

Display setting: 4K HDR HDCP2.2

 

App: BBC iPlayer

Version 1.0 - build 91000031

 

Problem:

On any BBC 4K HDR content, the colours are blown completely i.e. massively over-saturated. Makes the app unusable, and the Roku stick, well, not very useful.

Reproduce by playing any UHD content from the iPlayer App, particularly Green Planet, or the Ultra-HD test loop.

 

It looks exactly like the HEVC-4K-HDR problem where the Roku stick forces a BT.2020 colour space inappropriately when BT.709 is specifically flagged ref: HEVC 4K HDR colour problem  so I suspect it has a similar root-cause.

0 Kudos
1 REPLY 1
DH88UK
Newbie

Re: BUG: BBC iPlayer UltraHD content - color space error - 4K Ultra

I noticed the same issue today, the saturation is so high that bright scenes are largely white. I hope there is a fix for this soon.

0 Kudos