Solving playback issues

[2500ram]

Do you have a way to upload pictures?  I had 2 audio drops today, normally I get the opposite, volume gets very loud and distorted.

25-271-885

25-272-226

Thanks

[RokuTakashi]

Hi @2500ram,

Thanks for posting here in the Roku Community!

We appreciate you bringing this to our attention and want to help you with this. Could you please confirm if you're experiencing this issue with a specific channel or throughout the Roku platform? Also, what troubleshooting steps have you done so far, and what are the steps to reproduce the issue?

Please keep us posted.

All the best,
Kash