Recall? lol. Recalls are for safety issues such as items catching fire, bolts coming loose, small items that cause choking. Just because your speaker is blown isn’t a safety issue for a recall. I have 6 Roku devices. 3 Streaming Stick+ (4 years old), 1 Roku Ultra (4 years old) and 2 TCL Roku TV’s about 1 year old. I also have the Roku Wireless speakers and subwoofer. All working great. You are 1 of over a million sold. So I don’t think there is any big issue. Out of warranty is out of warranty. If your stove or dishwasher was out of warranty you wouldn’t get a new one. If your car is out of warranty you can’t get it fixed for free
I am not the only one with this issue, search the community, there are numerous incidents of the speaker blowing. With that amount of people with the same identical issue (right speaker blowing), that would fall under defective.
It could have been a run of bad speakers, a bad software update that applied too much power to them or numerous other things. They seem to all point to a manufacturer issue, not a customer use issue.
Perfect example, Dell motherboards with the Capacitor Plague. No fear of fire, but the boards all died resulting in a major recall.
... If you are not Support, please stop commenting, you are not offering any reasonable solution.
I don't work for Roku either. You want me to go away too? Just so you know, this is a user support forum, and most of those responding will be other Roku users. I provided links to initiate the process. If you'd rather wait for someone from Roku to give you the same link, okay.
DBDukes Roku Community Streaming Expert Note: I am not a Roku employee.
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