Solving playback issues

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Kimber5765
Newbie

Audio & Video Don't Match

My audio does not match the video. Sound is off from what the video is showing-----very annoying. People are talking and it doesn't match at all. Any ideas? I've reset the Roku device.....it is fine on our other TV. This started Saturday night and it hasn't gotten any better. 
Please help.

THanks

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3 REPLIES 3
StreamerUser
Roku Guru

Re: Audio & Video Don't Match

You didnt mention your Roku model # and firmware version: Settings/System/About

1) If its a 4800 or Roku TV, change Settings/Audio/HDMI or SPDIF & ARC=Auto passthrough

2) Otherwise, unplug Roku/TV/AVR/Soundbar from AC for 3-5 minutes, then power them fully on in the following order:  A) Soundbar/AVR  B) TV C) Roku

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Kimber5765
Newbie

Re: Audio & Video Don't Match

Its just a regular Roku Express. No sound bar attached. 

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StreamerUser
Roku Guru

Re: Audio & Video Don't Match

There were 2 things to try....

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