Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Amber2
Newbie

Apps aren’t playing

I just bought a brand new roku premiere and all the updates were installed and everything is loaded. None of my apps will actually play any tv. Internet connection is good and I restarted it several times. 

0 Kudos
3 REPLIES 3
RokuDanny-R
Retired Moderator

Re: Apps aren’t playing

@Amber2

Thanks for the post.

Can you please provide more information about the issue you are experiencing? What are you seeing on screen? Are you seeing an error message?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Community Moderator
0 Kudos
Sevurr
Newbie

Re: Apps aren’t playing

Danny, I can't see any way to PM you from your profile, can you advise please?

Thanks!

0 Kudos
RokuDanny-R
Retired Moderator

Re: Apps aren’t playing

@Sevurr

Thanks for the post.

Can you please clarify the issue you are experiencing?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Community Moderator
0 Kudos