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Imsoblonde
Newbie
‎03-21-2022 05:41 AM

Apple TV audio does not work

I have read the solutions to this issue which I have tried.  I have not been successful after removing Apple TV, reinstalling and rebooting my Roku.  I unplugged, rebooted deleted and added it back with no success. Apple TV plays with no sound! Any other suggestions on how to fix it? I have 3 roku devices. The other 2 work perfectly.

thanks.

 

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makaiguy
Community Streaming Expert
‎03-21-2022 06:49 AM

Re: Apple TV audio does not work

@Imsoblonde-

When reinstalling a channel, the order in which you do things matters.

  1. Remove the channel.
  2. IMPORTANT, DON'T SKIP!! Restart the Roku to clear its memory cache.  Otherwise you may not get a clean reinstall.
  3. Reinstall the channel.

You mentioned doing all these things but not in this order.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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