Solving playback issues

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vex_owo23
Newbie

America TV go: I can't use the app In my roku device

A few days ago I opened the America tv go app in my roku device, but the app didn't work, the videoplayer kept lagged and freze I couldn't do anything more than leave the app, I tried to fix the problem unnistalling and re-installing the app more than 3 times but that didn't work, I also tried reset my roku device but It didn't work too so I don't know what more can I do, in internet I couldn't find a solution for this, I launched the app in other external devices and this one works perfectly so I think that it's a problem from roku. ¿ did somebody found a way to fix this problem?

 

#americatvgo #bugs 

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RokuDanny-R
Retired Moderator

Re: America TV go: I can't use the app In my roku device

@vex_owo23

Thanks for the post.

When removing a channel, please make sure to restart the Roku device before adding the channel back again, specifically in that order.

Please keep us posted what you find out and we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Community Moderator
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