My Amazon Prime Video app stopped working. I did a "reset " of my Sharp-Roku TV, but the graphics aren't displaying. I did it twice ! I even "deleted " the app, re-installed it. Then "re-activated " it (using the code on the screen). Still didn't work.
i can't get amazon prime either. it shows the "loading" screen, and then goes dark. when "home" is then selected, the home screen bounces and goes crazy. i'm paying for amazon prime as well as paramount plus, but can't get either one.
I'd be happy to take a closer look to see how we can help get you up and running.
How long has the issue been occurring? As a first step, could you try to remove the channel, update the Roku device by going to Settings > System > System update > Check now, restart your Roku device, and add back the channel best assist.