Solving playback issues

[MamaMullen]

Thank you so much!

[JJtrey]

I am having same problem ; problem started a few weeks ago.  I think that Roku recently made changes to their Home screen and that is when this problem started for me.   I cannot find a phone number for ROKU support,

[hrodd2]

Still having issues at my home.  Unplugging and let the unit sit for several minutes appears to be the fix.  I tried restarting from home menu/settings and that did not resolve the issue.

Where are some answers from Roku?   I am having issues with all my TV's, no picture from any channel, including OTA channels.  

Seems to bounce around and move from TV to TV.

[Pajamallama]

I found unplugging the hdmi and  plugging it back in works or try switching hdmi ports if you have more than one. It has resolved the problem for me.

[Cee]

The picture didn't come back for me 

[Cee]

Do you think Roku wants to hire techs to field your questions/problems?  They would rather go the cheap route and have other users try to solve your issues... so no phone number and no company support.  I am not going to buy another Roku and I'm not going to reboot every day.

[Mabel920]

Thanks CraNa it worked!

[Beach17]

Have a Sharp TV, samething happened. I pulled the plug, let it sit 10 minutes. Plugged it back in and ROKU started up normally. I think that while the video went black, me pushing buttons on the remote got me into some unknown position so the only fix was to shut it down entirely and restart it. 

[Cameraman512]

This worked for me thanks