Solving playback issues

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Ciderman
Level 7

Re: All sound, no picture

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Worked for me too.

Mark Johnson

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ldecola
Level 7

Re: All sound, no picture

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have the problem with both NETFLIX and CRITERION

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slogger
Level 7

Re: All sound, no picture

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Go to home page

system

power 

system restart

and restart system

slogger
Level 7

Re: All sound, no picture

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  1. I forgot start on settings from home
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Rosajavierc
Level 7

Re: All sound, no picture

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ldecola
Level 7

Re: All sound, no picture

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thanks, resetting seemed to have solved the problem, but anyway i upgraded to Express.

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Bigsmackey
Level 7

Re: All sound, no picture

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I unplugged and unplugged  back in and that worked for me

JustDee
Level 7

Re: All sound, no picture

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Thank you, @Bigsmackey ! That was the only thing that worked for me. 

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hrodd2
Level 7

Re: All sound, no picture

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I am having the same issues.  Happening on different tv's at different times.  Switched Roku from one to another and worked fine.  Next day, same issue.  Have been unplugging and replugging, usually works, however not always.  In the meantime I had purchased a new Roku, thinking the other one was old.   What is the solution?   Reboot every day?  Mine does not work with antenna tv either.

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ldecola
Level 7

Re: All sound, no picture

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I upgraded to Roku Express. I think I get no 'buffering' and the picture seems clearer; in any case the picture and the sound are solid.

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