Solving playback issues

[moonwalker0921]

Hi Danny ,

Did you manage to test out the info which have provided ?

[moonwalker0921]

this airplay issue seem to be resolved in the latest 10.5.0 build 4201-C2 version .

[steviewonder196]

I've tried following all of the disconnect/reboot/reconnect suggestions, and still I can't use AirPlay from my iPhone to my Roku TV. Was previously able to do this from Vimeo or the Photos app but now it's not working.

What's up? How can I get this to start working again?

[Tedough]

No it is not . Everytime I press full screen on a web video it goes to the AirPlay screen 

[RokuDanny-R]

@Tedough

Thanks for the post.

Can you please specify the issue you are experiencing? What Roku model device are you using? What are the steps to reproduce the issue?

With more detailed information, we will be able to assist you further.

Thanks,
Danny

[Nameabuser]

Exact same problem on my 55” TCL. running the latest software update with an updated iPhone 13ProMax. Any solutions yet??

It is exactly the same steps and problems as others are experiencing. Are you in denial? It’s a rampant problem!

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Your in total denial and using stonewalling tactics to hide your incompetence!

[RokuDanny-R]

@Nameabuser

Thanks for the post.

Can you please provide more detailed information so we can better understand the issue you are experiencing? Can you please provide us the following information:
-Roku device model, serial number, device ID, and software OS/version (these can all be found in Settings > System > About)
-tracker ID when this issue occurs (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times and provide us with this ID)
-steps to reproduce the issue you are seeing 
-screenshots that display what is happening on screen

With more detailed information, we will be able to assist you further.

Thanks,
Danny