Solving playback issues

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olmon
Reel Rookie

Aggravating 'Talking' EVERYTIME I change to a different show or program.

I get this really annoying vocals that I can't understand what is being said but it is something about ROKU.  I never noticed it until I plugged in a soundbar.  It is really aggravating & I can't find anyway to stop it.  Does anyone else have the problem???  Does anyone have a cure to stop it??

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makaiguy
Community Streaming Expert

Re: Aggravating 'Talking' EVERYTIME I change to a different show or program.

A feature called Screen Reader (renamed from Audio Guide in Roku 10.5) announces where you are in the Roku menus for the benefit of the visually impaired. At some point you probably hit the * key four times in a short period of time. This is a shortcut that toggles the Screen Reader/Audio Guide feature on and off, so four quick presses of the * key should toggle the feature back off.

To deactivate the four-* trigger shortcut altogether use menu path Settings > Accessibility > Shortcut (in the Screen Reader or Audio Guide section) > Disabled

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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