Solving playback issues

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Daminite
Newbie

After the most recent update Screen Mirroring fails every 20 minutes or so.

Screen Mirroring worked just fine on my TV(43s423) until the update it got on may 7th and now it works for about 20 minutes and then the audio and video desynchronize until I disconnect and reconnect to it.

I've tried rebooting both my TV and phone repeatedly but it doesn't make a difference.

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2 REPLIES 2
DBDukes
Community Streaming Expert

Re: After the most recent update Screen Mirroring fails every 20 minutes or so.

Android or iPhone?

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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StreamerUser
Roku Guru

Re: After the most recent update Screen Mirroring fails every 20 minutes or so.


@Daminite wrote:

Screen Mirroring worked just fine on my TV(43s423) until the update it got on may 7th and now it works for about 20 minutes and then the audio and video desynchronize until I disconnect and reconnect to it.

I've tried rebooting both my TV and phone repeatedly but it doesn't make a difference.


Are you referring to Miracast-based mirroring or AirPlay2-based mirroring?

Are you referring to a Roku firmware update? If so, what's your current firmware version?

Have you tried switching the Roku's and/or phone's WiFi connection from 2.4Ghz to 5Ghz, or vice versa, or from wireless to wired (or vice versa)?

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