I have a Roku ultra 4802x and it keeps randomly pausing itself. It isn’t buffering and won’t restart until we hit play on the remote. Then it plays fine. I’ve tried two different WiFi networks and even a wired connection and it has the same issue. I have another ultra and a streaming stick that don’t have this issue. I’ve tried resetting the unit and it comes back. Any ideas?
It may be picking up a random/errant IR signal that is causing the device to Pause.
Since the Ultra devices are equipped with a RF remote (wifi), try hiding the device (turning it around, etc) or placing something in front of the IR receiver window on the front of the device, and see if the issue subsides.
I have had something similar happen to me with something fast forwarding or pausing at random times. I agree with @AvsGunnar , it most likely is some random signal that the Roku is misinterpreting as a remote signal. Would be nice if Roku could figure out a way to prevent this in the future.
Hi, @Psupug.
It's great to have you here in the Roku Community!
Thanks for flagging this issue to us. This issue can be really frustrating, especially when streaming, and we'd like to dig deeper into this.
Could you please give us some more details about it?
In the meantime, we would also like to request additional information below.
We are looking forward to hearing from you soon.
Thanks,
Emman