Smart home app

Learn how to use the Roku home app to control the smart devices in your home. Join the online community forum for troubleshooting tips and helpful resources.
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Txsissy
Reel Rookie

Re: Roku smart app crashing when trying to change brightness

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It is an iPhone XR, iOS version 18-3-1 latest available. 

log id 62-330-994

There’s a MAC address for each bulb. You need them all? Same issue across all lights. It doesn’t matter which ones are grouped. As soon as they are grouped, the app crashes. 

 

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RokuReynan-L
Community Moderator
Community Moderator

Re: Roku smart app crashing when trying to change brightness

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Hey everyone!

We believe the issue with the Roku Smart Home app has been resolved. Please try updating the app and let us know if everything’s working for you now.

If you’re still having trouble, reply to this thread and include the details we asked for earlier – that’ll help us get things sorted for you!

Thanks,
The Roku Community Team

Reynan L.
Roku Community Moderator
Txsissy
Reel Rookie

Re: Roku smart app crashing when trying to change brightness

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Working again, thanks!

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RokuReynan-L
Community Moderator
Community Moderator

Re: Roku smart app crashing when trying to change brightness

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Hi, @Txsissy.

We appreciate you letting us know that the issue has been resolved! If you need further assistance, please let us know. We're here to help.

Thanks,
Roku Community Team

Reynan L.
Roku Community Moderator
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